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Terms and Conditions | Privacy Policy
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TERMS & CONDITIONS
Terms & Conditions for iwixs.com
Last updated: 31 October 2026
Welcome to iwixs.com. These Terms & Conditions govern your access to and use of this website and the booking, production lesson, track feedback, and custom tutorial services described below.
The website and services are operated by Hao Xuan Yan, trading as IWIXS.
By accessing or using iwixs.com, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using this website.
IWIXS strives to keep all information on this website accurate, complete, and up to date. However, errors, inaccuracies, temporary interruptions, or outdated information may occasionally occur.
General website information is provided for informational purposes. It does not replace the specific terms agreed for a booking or service.
IWIXS HQ is the internal administration and management system used to support IWIXS activities. It connects with iwixs.com to provide event and release information and process booking and track requests.
IWIXS HQ is also used to manage production lessons, track feedback, custom tutorial orders, related communication, scheduling, invoicing, and payment administration.
The system runs on Google Apps Script, with Google Drive and Google Sheets supporting the system and storing records. Access to personal information in HQ and its supporting records is limited to authorised administrators. Payments are processed through Rabobank.
Information loaded through IWIXS HQ may take some time to appear. During loading or updates, sections may temporarily look empty, show incomplete details, or display incorrectly.
These effects are usually temporary. Please allow some time for the information to load or refresh the page if needed. If a problem continues, please contact info@iwixs.com.
Personal information processed through IWIXS HQ is handled as described in the Privacy Policy.
Unless otherwise stated, content owned by IWIXS and available on iwixs.com—including but not limited to:
Logos
Branding
Artwork
Photography
Videos
Music
Mixes
Graphics
Text
Downloads
Promotional material
Website design
is protected by intellectual property laws and remains the property of IWIXS. Third-party content remains the property of its respective rights holders.
Except where permission is expressly provided or use is permitted by law, no content may be copied, reproduced, modified, distributed, published, or used without prior written permission from the relevant rights holder.
Tracks, files, and other materials supplied by clients remain the property of their respective rights holders. Providing them for a lesson, feedback, or custom tutorial does not transfer ownership to IWIXS.
Any specific usage rights agreed for materials supplied as part of a service remain applicable.
Any promotional tracks, edits, demo versions, or other downloadable files provided by IWIXS remain the intellectual property of their respective rights holders unless explicitly stated otherwise.
Unless expressly permitted, recipients may not:
Redistribute files.
Upload files to public platforms.
Share files with third parties.
Sell or commercially exploit files.
Claim ownership or authorship.
Modify and redistribute the original work without written permission.
Access to promotional material may be revoked at any time.
These restrictions concern promotional downloads. Materials supplied as part of a paid service are subject to any usage rights specifically agreed for that service.
Photos, videos, or other media captured during public performances may be used by IWIXS for promotional, editorial, or marketing purposes, subject to applicable rights and any written agreement.
This provision does not give IWIXS permission to publish client-supplied tracks, files, messages, or private lesson materials for promotional purposes.
Visitors agree not to:
Use the website for unlawful or fraudulent purposes.
Attempt unauthorised access to any part of the website or IWIXS HQ.
Interfere with the operation, security, or availability of the website.
Misuse any forms or communication features.
Upload malicious software or harmful content.
Violate any applicable laws while using this website.
Information submitted through booking forms, contact forms, track requests, or service orders must be accurate and truthful.
Submitting a booking request, service enquiry, or order request does not by itself constitute acceptance or confirmation of a booking, lesson, feedback service, custom tutorial, collaboration, or other agreement. Confirmation must be provided in writing by IWIXS.
The scope, price, scheduling or delivery arrangements, and payment terms for a booking or service are those agreed in writing with the client. Any specifically agreed service terms apply alongside these Terms & Conditions.
Clients supplying tracks, files, or other materials must have the rights or permission necessary for IWIXS to use those materials to provide the requested service.
IWIXS HQ is used to administer these requests and agreements, including related communication, invoices, amounts, and payment records.
Nothing in these Terms & Conditions limits mandatory consumer rights.
iwixs.com may contain links to third-party websites or services and embedded Spotify and YouTube players.
IWIXS has no control over the content, availability, or privacy practices of these external services and accepts no responsibility for them to the extent permitted by law.
Visiting third-party websites or using embedded services is subject to the relevant provider’s terms and privacy policy.
To the fullest extent permitted by law, IWIXS shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
The use of this website.
Temporary website downtime.
Technical failures.
Inaccurate or incomplete general website information.
Viruses or malicious software.
Reliance on general information published on this website.
Use of iwixs.com is at your own risk, subject to rights and liabilities that cannot lawfully be excluded.
This section does not remove IWIXS’s obligations under an agreed booking or service agreement or limit mandatory consumer rights.
Personal information submitted through this website or in connection with bookings, production lessons, track feedback, or custom tutorial orders is handled in accordance with the Privacy Policy.
This includes names, contact details, scheduling and order information, client-supplied tracks, files and messages, and related billing, invoice, and payment records administered through IWIXS HQ.
The Privacy Policy explains how this information is used, stored, and retained, and how individuals can exercise their privacy rights. Using the website does not itself constitute consent to all personal information processing.
IWIXS reserves the right to modify or update these Terms & Conditions.
Updated terms apply to future website use and new agreements from publication. Changes do not automatically alter an existing booking or service agreement.
These Terms & Conditions are governed by the laws of the Netherlands.
Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the competent Dutch courts, subject to any mandatory consumer rights concerning applicable law and jurisdiction.
If you have any questions regarding these Terms & Conditions, please contact:
Hao Xuan Yan, trading as IWIXS
Website: https://iwixs.com
Email: info@iwixs.com
By accessing or using iwixs.com, submitting a booking request, requesting promotional material, or ordering production lessons, track feedback, or custom tutorials, you agree to these Terms & Conditions where applicable.
Submitting a request does not by itself confirm a booking or service agreement, as explained in Section 7.